Contact Us

About an order?

Please include your order number, which is in your confirmation email. For a damaged or faulty item, attach a photo so we can sort it out quickly.

Tracking your order

We email you a tracking link as soon as your order ships. Every item is made to order, so allow 2 to 5 working days for it to be made first. See Delivery for full times.

Returns

You can change your mind within 14 days of receiving your order. See Returns & Refunds for how it works.

Postal address

Illyrian Roots
50 Well Lane
Wolverhampton
WV11 1XR
United Kingdom

This is not a shop, so please email us before sending anything.